Overview

Return accepted only in case of wrong/Defective product delivered..

Parcel opening video mandatory for claim..

follow the rules :

      1. Show the parcel followed by address and tracking detail.

      1. Open the parcel take out products, show it clearly.

      1. Take video without pause or cut.

    Refunds

    Refund process initiates once products are received at its origin. 

    1. Items purchased through credit card/debit card/net banking [full invoice amount including taxes] will be paid to the respective bank/credit card account or, Customer can opt for a coupon of the same Value and he/she can use this in next order. 

    Exchanges

    Misscrochet.co.in offers you the option to exchange purchased items from its website within 2 days of receiving of items.

    We request our customers to check their orders carefully when delivered and report any damages/shortages immediately

    In case of any damage, kindly inform within 2 days of receiving delivery otherwise your complaint will not be taken into consideration and customers will also have to send the opening video of the damaged product as a proof via Email at misscrochet92@gmail.com

    Shipping returns

    Buyer is responsible for arranging the returns of items in its original form with no damages or visible usage signs, when possible, in its original packaging. Partial returns or selected items return is possible

    To return your product, you should mail your product to our physical address..

    Need help?

    Contact us at misscrochet92@gmail.com for questions related to refunds and returns.

    T&C apply*